FREQUENTLY ASKED QUESTIONS

Once you're done adding items to your shopping cart, you can navigate to the top right corner of the screen and click the "Shopping Cart" button where you will be presented with a summary of the items you've added to your cart. Once you have confirmed that these items are correct you can press the "Checkout" button to proceed to the next page where you can finalise your order.

On our checkout page you must enter your customer information, such as your email address, first and last names, and your delivery information. You will then need to choose between making a payment via your credit or debit card and PayPal. Once the checkout form is complete, simply click the button to purchase and your order will begin processing.

No. PawSafe doesn't require you create an account or login anywhere. Simply add your selected items to your shopping cart and fill in your shipping and billing information to complete your order.

You can pay through your order using Visa, MasterCard, American Express, Discover, JCB, Diners Club or Union Pay. We also support checkout through PayPal.

Once your order has been processed you should receive an email from support@pawsafe.co confirming your order and assigning you an order reference number.

If you have not received an email from us please check your spam/junk inbox as it may have been filtered incorrectly by your email provider. If you are still unable to find an email from us then it is probable there is a spelling mistake in the email address given to us which has made it undeliverable. If you suspect this could be the case then please contact us to make sure your order was successfully placed and is being processed.

Once your order has been processed you should receive an email from support@pawsafe.co confirming your order and assigning you an order reference number.

If you have not received an email from us please check your spam/junk inbox as it may have been filtered incorrectly by your email provider. If you are still unable to find an email from us then it is probable there is a spelling mistake in the email address given to us which has made it undeliverable. If you suspect this could be the case then please contact us to make sure your order was successfully placed and is being processed.

Once your order has been processed you should receive an email from support@pawsafe.co confirming your order and assigning you an order reference number.

If you have not received an email from us please check your spam/junk inbox as it may have been filtered incorrectly by your email provider. If you are still unable to find an email from us then it is probable there is a spelling mistake in the email address given to us which has made it undeliverable. If you suspect this could be the case then please contact us to make sure your order was successfully placed and is being processed.

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